Souleman   
my personal blog

Sep4

ebay wtf?

Okay, if you are a seller on ebay, you may realize all the changes they are making. They are basically trying to “protect the buyer,” but at the same time, they are doing absolutely nothing to help the seller. For example, if you get negative feedback as a seller, it is going to show up no matter what. I have seen negative feedback because an item took 4 days to arrive, and the buyer expected it in 3. Yet about a month ago, we had a buyer that never paid. So we did the unpaid dispute and the buyer had an “unpaid” strike against them. Less then a week later, the strike was gone. Apparently, a buyer can have negative things from their account, as long as they “meet certain undisclosed criteria.” Yet a seller can’t have negative feedback removed when it was given because the buyer wanted to be a jerk.

Anyway, enough of that rant… As you may also know, they have been doing a lot of changes to the software lately. Changing the layout, and doing some special seller or some crap. Yet they still haven’t fixed problems from before. For example:

unpaid items

unpaid items


Even though all these items are from the exact same buyer, the last one can not be included in the invoice. Simply because it is 31 days old. So basically, if a buyer takes over 30 days to pay, then the transaction is “lost” or something. It still shows up, but it can’t be invoiced any more. If it wasn’t for the fact that we had other items that needed to be invoiced, it would be really tough. We just added the cost on for that item into the buyers invoice for the other items. If we didn’t have that to work with, we would have to do some direct payment through paypal, but how many sellers actually know how to do that?

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Posted by souleman under Personal | Permalink

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